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About BermudAir
About Bermuda Air
Bermuda Air is a boutique airline headquartered in Hamilton, Bermuda. Established with a vision to connect Bermuda with key destinations, Bermuda Air focuses on providing seamless, personalised travel experiences. Currently, the airline operates flights between Bermuda, the U.S., and Canada, using a modern fleet tailored for comfort and convenience.
Awards
Although a newer entrant in the aviation industry, Bermuda Air is steadily gaining recognition for its unique service offerings and dedication to customer satisfaction. The airline aims to achieve regional awards for its commitment to quality service and aims to continually improve in-flight experience standards.
Bermuda Air International Flights
Bermuda Air operates flights to select destinations in North America, including cities along the eastern U.S. seaboard and key locations in Canada. The airline’s compact network supports high-frequency, dependable routes tailored for business and leisure travellers looking for a quick getaway or convenient access to Bermuda.
Class of Travel
Bermuda Air provides two distinct travel classes to accommodate a range of passenger needs:
Economy Class: Passengers enjoy comfortable seating with ample legroom, in-flight refreshments, and a selection of entertainment options tailored to short- to medium-haul flights. Complimentary Wi-Fi is available to keep passengers connected throughout the journey.
Business Class: Passengers experience enhanced comfort with larger seating, priority boarding, and access to premium refreshments. Business Class passengers also enjoy increased baggage allowances and expedited security checks at selected airports. For flights longer than two hours, a curated meal service is available, including local Bermudian flavours.
Check-In
Passengers can check in online up to 24 hours before departure, select their seats, and finalise any last-minute travel details. Bermuda Air also provides an express check-in counter at Hamilton Airport for travellers seeking to expedite the boarding process.
Refund & Cancellation
Bermuda Air offers flexible cancellation options in line with fare conditions. For refundable fares, passengers can cancel their flight through the “Manage Booking” section on the airline’s website:
Go to “Manage Booking.”
Enter your last name and booking reference.
Select the cancellation option, where you can choose to keep your ticket for future use.
Baggage Allowance
The airline provides baggage allowances based on the fare class and route:
Economy Class: 1 piece up to 23 kg.
Business Class: 2 pieces, each up to 32 kg.
Additional baggage fees may apply, and travellers are encouraged to check the specific allowances on their booking confirmation, especially when connecting with other airlines.
Frequent Flyer Program
Bermuda Air is currently developing a loyalty program that will enable frequent travellers to earn points redeemable for free flights, upgrades, and other perks. The program is set to launch soon, allowing customers to earn and redeem miles with partner airlines as well.
Onboard Support
The airline ensures a range of onboard support services, such as medical assistance and accommodations for families travelling with young children. Bermuda Air also provides additional assistance for unaccompanied minors and elderly passengers, ensuring a safe and comfortable journey for all.
Flight Status
You can check the real-time status of any Bermuda Air flight through the airline’s website or by contacting their customer service team. Flight updates are also sent via email or SMS for added convenience.